Cost-effective Security
Read about cost-effective ways to successfully address Security Threats, in a White Paper from Focus Research
SolutionsRemote monitoring and management of your IT Systems
Friendly Help Desk to resolve your employees problems quickly Organization of voice, data/internet, and services contracts to reduce Cost and Risk Expert Technical Resources to install and resolve issues with Microsoft, Cisco, VMWare, Dell, HP and other systems Expert Project Management resources to assist in planning large projects |
ChallengesFrequent System Outages
The Solution: We monitor and maintain all client systems remotely, keeping an eye on all critical systems 24 hours a day. We can identify issues early on, based on symptoms and patterns rather than actual outages, and dramatically increase your Uptime.
We also have the experience of running large IT Organizations, and can apply the disciplines and practices we developed and learned there to smaller organizations. In the end, Greater Uptime equals Lower Cost to you. Your IT Resources are not helping you Drive More Business
The Solution: Many small to medium sized businesses look at IT as a necessary expense, nothing more. Those companies do not utilize their IT Investment to attract more business, or to service their existing clients better. Our Team is well versed at helping companies escape that habit and fully realize the benefit of their IT Investment. High Fixed Costs, or Unpredictable Recurring Costs
The Solution: We help you review your existing IT cost basis, including voice and data circuits, repair and recurring service costs, contract costs and a variety of other areas. From that data, we can help you remove the Clutter from IT Costs and prioritize your real needs. Once prioritized, it is a simple process to put structure in place to help you make Intelligent IT Decisions instead of Reactionary Ones, making your costs more predictable and controllable. Poor Employee Productivity Due to Frequent, Minor IT Problems
The Solution: We provide our clients with Help Desk support so that end-users can get their questions answered and problems addressed quickly and get back to work. So often, hours or days of individual productivity can be lost while an employee searches the Internet, or waits for a knowledgeable co-worker, to find a solution to what may be a relatively minor problem. |